SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
VIDA VEG values the privacy of its customers and provides this Privacy Policy to demonstrate our commitment to protecting your Personal Data, in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709, of 08/14/2018), and other applicable laws, as well as to describe how your privacy is protected when collecting, processing, and storing personal information. When you carry out a transaction with our company, as part of the buying and selling process, we collect the personal information you provide, such as your name, email, and address. When you access our website, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system. Marketing emails will only be sent if you allow it. These emails may include news about our company, new products, and other updates.
SECTION 2 – CONSENT
Consent is the express and unequivocal authorization given by the owner of personal data or their Legal Guardian, allowing VIDA VEG to process the information for a previously described purpose, in accordance with legislation requiring the owner’s express authorization. This policy generally applies to all customers of VIDA VEG’s products and/or services, summarizing how the company may collect, produce, receive, classify, use, access, reproduce, transmit, distribute, process, archive, store, eliminate, evaluate, or control information; modify, communicate, transfer, disseminate, or extract collected data, including personally identifiable information, in accordance with applicable privacy and data protection laws. By purchasing and/or using VIDA VEG services, the customer declares full capacity and agreement with the terms and conditions of this Privacy Policy. Consent is given when you provide personal information such as name, phone, and address to complete: (i) a transaction, (ii) verify your credit card, (iii) place an order, (iv) arrange a delivery, or (v) return a purchase. If your personal information is requested for secondary reasons, such as marketing, we will explicitly request your consent or provide you with the option to opt out. If you decide to withdraw your consent after providing your data to VIDA VEG, you can contact us via mail or email requesting that your data no longer be used or disclosed:
Physical address: Vida Veg LTDA ME, Rua do Prensista, n. 153, Lavras/MG
Email: marketing@vidaveg.com.br.
SECTION 3 – COLLECTION AND USE OF PERSONAL INFORMATION
The customer is aware that they provide Personal Data consciously and voluntarily through in-store or online purchases from VIDA VEG. Personal information provided to VIDA VEG will be collected by ethical and legal means, possibly for one or more purposes, which will be communicated to customers. VIDA VEG may disclose collected Personal Data to third parties, under the circumstances and within the limits required and authorized by law. In cases where Personal Data is shared with third parties, all parties must use the shared data consistently and in accordance with the purposes for which it was collected (or with which the customer has previously consented), and in accordance with this Privacy Policy and applicable data protection laws.
SECTION 4 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to VIDA VEG. However, certain providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for purchase-related transactions. For these providers, we recommend reading their privacy policies so you can understand how your personal information will be handled. Once you leave our store’s website or are redirected to a third-party application or site, you are no longer governed by this Privacy Policy or our site’s Terms of Service. When you click links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – DISCLOSURE
In certain circumstances, VIDA VEG may disclose Personal Data as necessary or appropriate to government agencies, consultants, and other third parties to comply with applicable law or a court order/subpoena, or if we believe such action is necessary to:
I. Comply with legislation requiring such disclosure.
II. Investigate, prevent, or take action regarding suspected or actual illegal activities, cooperate with public agencies, or protect customer safety.
III. Enforce our contracts.
IV. Investigate and defend against third-party claims or allegations.
V. Protect the security or integrity of our services.
VI. Exercise or protect the rights, property, and safety of VIDA VEG and its affiliates.
VII. Protect the rights and personal safety of our employees, users, or the public.
VIII. In the event of a corporate reorganization of VIDA VEG.
VIDA VEG will inform customers of any legal demands resulting in the disclosure of personal information unless prohibited by law or court order, or if the request is urgent. We may contest such demands if we consider them excessive, vague, or made by unauthorized authorities.
SECTION 6 – SECURITY
All Personal Data will be stored in VIDA VEG’s database or in databases maintained by service providers contracted by the company, in compliance with applicable data protection laws. VIDA VEG and its providers use various security measures to protect the confidentiality, security, and integrity of all collected Personal Data, preventing possible damage from its processing. Although VIDA VEG uses security measures and monitors its systems for vulnerabilities and attacks, the customer understands and agrees that there are no guarantees that information will not be accessed, disclosed, altered, or destroyed due to breaches of any physical, technical, or administrative protections. If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Any changes will be made available in an easily accessible location on VIDA VEG’s website. Changes and clarifications will take effect immediately upon posting on the site. If the customer has any questions about this privacy policy, please contact us using the channels indicated above. If our company is acquired or merged with another, your information may be transferred to the new owners so we can continue selling products to you.